5

Continents

23

Countries

150

Years of Combined Experience

240

Projects Successfully Completed

Here’s the team that makes all of this happen

Troy Claydon

Founder & CEO

Experience

Troy is a military veteran with a service history of over fourteen years. During this time he deployed operationally as well as completed and subsequently instructed personnel on the Australian Army’s Military Police Close Personal Protection Operative Course.

Troy is a Registered Paramedic of over 10 years. He continues to support the community as a frontline Paramedic with a state-based Ambulance Service.

Expertise

Troy is the founder and Managing Director of Panoptic Solutions. Over the past twenty years, he has planned and managed a full range of security and medical operations including complex Executive Protection/Close Protection tasks, remote medical operations, installation and asset security, as well as security audits and assessments within challenging and hostile environments.
With experience providing services to private families, corporate clients and large-scale events across Australia and all throughout Asia Pacific, Troy is well placed to advise on regional security and remote medical matters.

Qualifications

Bachelor’s Degree in Health Science (Paramedicine)
Diploma of Security & Risk Management
Diploma of Business
Diploma of Government Investigations
Certificate IV Training and Assessment

Affiliations

ASIS – Member
Protective Security Council – Author & Member
AHPRA – Registered Paramedic
Ronin SA – CPO (Team Leader)

Dr. Kieran McCarthy

Medical Director

Experience

Kieran has a distinguished service history of over 12 years with the Australian Army including three years providing the full spectrum of direct action support as a doctor within Special Operations Command. Kieran has deployed and operated within high risk austere environments including six deployments to East Timor, Afghanistan (twice with SOTG) and the Philippines; as well as domestically in many challenging environments.

Expertise

As an Australian Military trained Doctor, Kieran provides oversight and compliance of all of our medical operations and clinical governance. With a special interest in adventure, wilderness and austere medicine, Kieran is well suited to providing high level advice and guidance to our medical staff, as well as providing direct support to clients as needed across a range of remote taskings.

Qualifications

Kieran holds a Fellowship of the Royal Australian College of General Practitioners, a Masters of Public Health (Disaster & Emergency Management), is currently completing a Fellowship in Wilderness Medicine, and is also qualified in aviation and diving medicine.

Affiliations

With significant occupational medicine experience, Kieran is also well placed to provide a wide range of employment medicals, injury prevention and advice to mining companies and other high-risk organisations.

Fallon Claydon

Legal & Compliance Manager

Experience

With over nine years’ experience in commercial law, Fallon provides expert legal advice and monitors the compliance and regulatory requirements for Panoptic Solutions.

Expertise

Fallon value adds to Panoptic Solutions and its clients by providing sound and valuable legal advice regarding intricate security issues as well as liaising with various law enforcement agencies. Fallon manages every legal matter and ensures Panoptic maintains appropriate policies and procedures, as well as auditing requirements with personal attention and diligence.

Qualifications

Fallon has completed a Bachelor’s of Law and Bachelor’s of Arts degrees at the University of NSW, and is admitted to the role of the QLD Supreme Court and the High Court of Australia.

Ben Hosking

Operations Manager

Experience

Ben specialised as a law enforcement officer after being selected to join the Territory Response Group (Police Tactical Group) where he honed in and focused his expertise into the areas of Dignitary and Diplomatic Asset Protection, Active Armed Shooter Response, Surveillance in Remote Rural settings as well as Urban tactics and Witness Protection.

Expertise

Ben has a decade of experience working in remote locations where he managed challenging operations with limited resources. Ben has completed nationally recognised training in the areas of Dignitary Protection through the Australian & New Zealand Counter Terrorism Committee. His responsibilities have included Commonwealth Heads of Government and Internationally recognised Protected Persons.

Qualifications

Diploma of Public Safety (Policing)
Certificate IV Training & Assessment
Certificate in Occupational Health & Safety
Assistant Search & Rescue Mission Controller for Australian Land Search and Rescue

Affiliations

Member – Australasian Institute of Risk Management
Member – Australian Tactical Medical Association

David Illsley

Adviser – Training & Security

Experience

David served for twenty-four years in the Australian Defence Force, 17 years were spent as part of the highly recognised Special Air Service (SAS) where he has been involved in multiple operations both overseas and within Australia. David is experienced in military, medical and private security operations. David holds various senior instructor qualifications and has been at the forefront of Counter Terrorist duties, tactics and training. David’s ability to plan, manage and execute tasks in complex and fast moving environments with sound judgment are proven.

Expertise

David has participated in a full range of security operations from Close Personal Protection to Prime Ministers travelling to Areas of Operation in the Middle East, foreign dignitaries, Defence Force Chiefs, Mining Company executives, fortune 50 executive HNWI and families through to Hollywood A list actors visiting the Australasian region. He has the ability to seamlessly operate across both austere environments and corporate or family focused operations.

Qualifications

David is a qualified EMT and Special Forces (SF) Patrol Medic. In order to maintain his skills, he was required to re-qualify every 12 months attending Accident and Emergency ward postings. He also holds several qualifications in security and management.

Affiliations

With significant occupational medicine experience, Kieran is also well placed to provide a wide range of employment medicals, injury prevention and advice to mining companies and other high-risk organisations.

Cindy Carle

Clinical Manager Special Events

Experience

Cindy is an experienced Medical and Private Security Professional with over 19 years experience combined in these fields. Cindy has supported security operations domestically in Australia as well as abroad throughout South East Asia

Expertise

She has coordinated, managed and contributed to numerous security and remote medical operations including family protection, corporate events, maritime and sports events.

Qualifications

Cindy is a qualified, registered and front line Paramedic who continues to work on road with a state based ambulance service in an Emergency Response capacity, to maintain all skills required to perform the duties of this role. She holds an Advanced Diploma in Applied Science- Pre-Hospital Care.

Affiliations

Cindy works as an Academic Lecturer for Central QLD University and is undertaking further study in the Security field.

Daniel Ayoub

Business Manager – Indonesia

Experience

Daniel has an engaging background in risk solutions, management and education. With a knowledge that has been developed from a grass roots security beginning his experience gives him the insight into traditional and non-traditional methodology that is required to deliver panoptic solutions. This gives him the ability to provide a unique perspective in dynamic environments

Expertise

Daniel has lived and worked in Indonesia for over a decade. His experience in the archipelago includes exposure to national disasters, critical crisis events and volatile situations. His professional development pans across government corrections and law enforcement as well as private commercial operations in Australia. He has managed and worked on close personal protection projects in Australia, Indonesia, Thailand, Singapore and Vietnam, for high profile families, celebrities and business executives.

Qualifications

Masters of Education, International & Comparative
Bachelor of Arts in South Asian
Bachelor of Education,
Diploma of Business
Speaks fluent Bahasa Indonesian and Malay, as well as conversational Javanese
High degree of knowledge of regional Indonesian cultures and dialects

Affiliations

His professional development pans across government corrections and law enforcement as well as private commercial operations in Australia.

Paul O’Brien

Regional General Manager – Asia

Experience

Paul has a military and law enforcement background specializing as a detective and operating within highly stressful situations of high profile cases

Expertise

Paul is an experienced risk management professional with a demonstrated history of working in the security and investigations industry. He is skilled in business leadership, crisis management, risk management & resilience, government, emergency management and intelligence. Paul covers much of Panoptic Solutions risk management operations across the APAC region.

Qualifications

Masters in Business Administration (in
Bachelors of Science Degree in Risk and Security
Foundation Degree in Security Management and
Diploma of Occupational Health & Safety

Affiliations

Paul has a strong link to covert surveillance as well as protective security operations.

Who we work with

A diverse range of individuals, families and companies who require a platinum level service

As the Regional Security Coordinator for an international energy and mining company, I regularly liaise with a variety of safety and security companies worldwide. Troy and Panoptic Solutions have consistently maintained a high standard of professionalism in the delivery of their service. They provide only the highest calibre of personnel from qualified and experienced backgrounds, who perform their duties professionally and with no ‘fuss! I have no hesitation in recommending Troy and Panoptic Solutions to any organisation, or individual, looking for peace of mind and solutions to complex security issues.

Andrew E. — Regional Director
Corporate Security Peabody Energy

As U.S. Secret Service agent, I worked with numerous security teams from within government organisations and the private sector. Panoptic Solutions is by far one of the most professional teams I have ever worked with during my professional career. Their team’s attention to detail, “can do” attitude, and extensive operational experience contributed greatly to a safe and successful tour. The Panoptic team seamlessly integrated with our team and met every challenge presented. Of particular significance, was the 24 hour a day medical care package they provided to our team and tour staff through their Security Paramedic and Medical Director, both of whom provided aid and treatment to team members during the tour

Richard C – Deputy Assistant Director (ret.)
United States Secret Service

Panoptic Solutions was engaged to provide personal security and VIP Protection to Manny Pacquaio during the lead up to and during his world title boxing fight with Jeff Horn. As this was one of the biggest events in the sport of boxing to be held in Australia, we wanted to ensure Manny’s safety and security was guaranteed. Panoptic Solutions not only provided a seamless service, but went above and beyond our expectations. We found them to be one of the most professional security companies that we have had the pleasure to work with. I would not hesitate in recommending Troy and his Team at Pantopic Solutions

Michael Koncz
Advisor to Manny Pacquaio

Troy Claydon and the Panoptic Team have provided industry standard support, time after time, whether on mainland Australia, Indonesia, Indochina or any-other requested location. Large team corporate support or small team individual support, we know a top notch disciplined medically certified operator will be there. They understand the the soft skills and are ready to utilize the hard skills.

Steve Albritton — Principal Owner
OPStructure USA

I utilised Panoptic Solutions for an extensive and complex Executive Security Program. I was impressed with thier attention to Operational Planning; and the expertise of thier Protection Officers. Panoptic Solutions made the entire operation look simple; and nothing was too hard or demanding. They got on with the job.

Shane
ConocoPhillips

I have travelled with Panoptic Solutions staff and was very appreciative for the intelligent overview they had of the region we were in and for the preparedness they showed in all situations. But, mostly, it was the general level of ease and comfort that accompanied us on our trip that I was most impressed with and grateful for.

Lisa Lindblad
Lisa Lindblad Travel Design

Save Our Sons Charity holds several events each year to raise money for children with Duchenne Muscular Dystrophy. After discussing our requirements with Troy, I was immediately put at ease with our choice of security and medical services for the safety of our guests and VIP’s. Troy was able to tailor a security plan to suit our needs and budget, without compromising on standards. Furthermore, Panoptic Solutions provided expert advice to us during the planning stages prior to the event and was able to easily adapt to any changes made. SOS will utilise the services of Panoptic Solutions again for any future events.

Ellie Eid
Save Our Sons

Our team worked with Panoptic Solutions at our event in May. As an event hosted for over 1,000 guests we were very impressed with the company’s professionalism and wouldn’t hesitate to recommend their services for future events.

Abbey
Scope Productions

As the Regional Security Coordinator for an international energy and mining company, I regularly liaise with a variety of safety and security companies worldwide. Troy and Panoptic Solutions have consistently maintained a high standard of professionalism in the delivery of their service. They provide only the highest calibre of personnel from qualified and experienced backgrounds, who perform their duties professionally and with no ‘fuss! I have no hesitation in recommending Troy and Panoptic Solutions to any organisation, or individual, looking for peace of mind and solutions to complex security issues.

Andrew E. — Regional Director
Corporate Security Peabody Energy

As U.S. Secret Service agent, I worked with numerous security teams from within government organisations and the private sector. Panoptic Solutions is by far one of the most professional teams I have ever worked with during my professional career. Their team’s attention to detail, “can do” attitude, and extensive operational experience contributed greatly to a safe and successful tour. The Panoptic team seamlessly integrated with our team and met every challenge presented. Of particular significance, was the 24 hour a day medical care package they provided to our team and tour staff through their Security Paramedic and Medical Director, both of whom provided aid and treatment to team members during the tour

Richard C – Deputy Assistant Director (ret.)
United States Secret Service

Panoptic Solutions was engaged to provide personal security and VIP Protection to Manny Pacquaio during the lead up to and during his world title boxing fight with Jeff Horn. As this was one of the biggest events in the sport of boxing to be held in Australia, we wanted to ensure Manny’s safety and security was guaranteed. Panoptic Solutions not only provided a seamless service, but went above and beyond our expectations. We found them to be one of the most professional security companies that we have had the pleasure to work with. I would not hesitate in recommending Troy and his Team at Pantopic Solutions

Michael Koncz
Advisor to Manny Pacquaio

Troy Claydon and the Panoptic Team have provided industry standard support, time after time, whether on mainland Australia, Indonesia, Indochina or any-other requested location. Large team corporate support or small team individual support, we know a top notch disciplined medically certified operator will be there. They understand the the soft skills and are ready to utilize the hard skills.

Steve Albritton — Principal Owner
OPStructure USA

I utilised Panoptic Solutions for an extensive and complex Executive Security Program. I was impressed with thier attention to Operational Planning; and the expertise of thier Protection Officers. Panoptic Solutions made the entire operation look simple; and nothing was too hard or demanding. They got on with the job.

Shane
ConocoPhillips

I have travelled with Panoptic Solutions staff and was very appreciative for the intelligent overview they had of the region we were in and for the preparedness they showed in all situations. But, mostly, it was the general level of ease and comfort that accompanied us on our trip that I was most impressed with and grateful for.

Lisa Lindblad
Lisa Lindblad Travel Design

Save Our Sons Charity holds several events each year to raise money for children with Duchenne Muscular Dystrophy. After discussing our requirements with Troy, I was immediately put at ease with our choice of security and medical services for the safety of our guests and VIP’s. Troy was able to tailor a security plan to suit our needs and budget, without compromising on standards. Furthermore, Panoptic Solutions provided expert advice to us during the planning stages prior to the event and was able to easily adapt to any changes made. SOS will utilise the services of Panoptic Solutions again for any future events.

Ellie Eid
Save Our Sons

Our team worked with Panoptic Solutions at our event in May. As an event hosted for over 1,000 guests we were very impressed with the company’s professionalism and wouldn’t hesitate to recommend their services for future events.

Abbey
Scope Productions

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