Meet the Panoptic Team


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Troy Claydon | Managing Director

Troy is an active service military veteran of over fourteen years. During this service he deployed operationally as well as completed and subsequently instructed personnel on the Australian Army’s Military Police Close Personal Protection Operative Course.

Troy is a Registered Paramedic of over 11 years. He continues to support the community as a frontline Paramedic with a state-based Ambulance Service.

Bachelor’s Degree in Health Science (Paramedicine)
Diploma of Security & Risk Management
Diploma of Business
Diploma of Government Investigations
Certificate IV Training and Assessment


Troy is the founder and Managing Director of Panoptic Solutions. Over the past twenty years, he has planned and managed a full range of security and medical operations including complex Executive Protection/Close Protection tasks, remote medical operations, installation and asset security, as well as security audits and assessments within challenging and hostile environments.
With experience providing services to private families, corporate clients and large-scale events across Australia and all throughout Asia Pacific, Troy is well placed to advise on regional security and remote medical matters.


ASIS – Member
Protective Security Council – Author & Member
AHPRA – Registered Paramedic
Ronin SA – CPO (Team Leader)

Dr. Kieran McCarthy | Medical Director

Kieran has a distinguished service history of over 12 years with the Australian Army including three years providing the full spectrum of direct action support as a doctor within Special Operations Command. Kieran has deployed and operated within high risk austere environments including six deployments to East Timor, Afghanistan (twice with SOTG) and the Philippines; as well as domestically in many challenging environments.

Kieran holds a Fellowship of the Royal Australian College of General Practitioners, a Masters of Public Health (Disaster & Emergency Management), is currently completing a Fellowship in Wilderness Medicine, and is also qualified in aviation and diving medicine.


As an Australian Military trained Doctor, Kieran provides oversight and compliance of all of our medical operations and clinical governance. With a special interest in adventure, wilderness and austere medicine, Kieran is well suited to providing high level advice and guidance to our medical staff, as well as providing direct support to clients as needed across a range of remote taskings.


With significant occupational medicine experience, Kieran is also well placed to provide a wide range of employment medicals, injury prevention and advice to mining companies and other high-risk organisations.

Fallon Claydon | Legal & Compliance Manager

A Senior Solicitor with over twelve years’ experience in commercial law, Fallon provides expert legal advice and monitors the compliance and regulatory requirements for Panoptic Solutions.

Fallon has completed a Bachelor’s of Law and Bachelor’s of Arts degrees at the University of NSW, and is admitted to the role of the QLD Supreme Court and the High Court of Australia.


Fallon value adds to Panoptic Solutions and its clients by providing sound and valuable legal advice regarding intricate security issues as well as liaising with various law enforcement agencies. Fallon manages every legal matter and ensures Panoptic maintains appropriate policies and procedures, as well as auditing requirements with personal attention and diligence.

Kieran Heywood | Operations Manager

With over two decades of security expertise, Kieran is a seasoned professional who began his career in the British Army, serving with the distinguished 59 Independent Commando Squadron, Royal Engineers. His operational deployments in Afghanistan and Pakistan equipped him with robust leadership & crisis management skills, facilitating a successful transition to the private security sector in Iraq.

During his time in Iraq, Kieran provided protection to oil and gas clients as a medic, later assuming roles as a team leader and infill project manager.

Returning to the UK and Europe, Kieran provided close protection to multiple Ultra High Net Worth (UHNW) families, CEOs, and dignitaries, demonstrating proficiency in risk management and adaptability to handle intricate security requirements, he then went on to assume the role of Head of Family Security for a UHNW family in London. 

Kieran oversaw infrastructure security, led a team of security professionals and implemented comprehensive security protocols, reflecting his versatility and ongoing success.

As Panoptic Solutions Operations Manager, his adaptability, extensive experience, and innate leadership abilities make him a valuable asset in the security and risk management realm. In his spare time he works on his golfing handicap and enjoys Brazilian Jujitsu.

David Illsley | Senior Consultant

David brings an impressive 24-year tenure in the Australian Defence Force to Panoptic Solutions, with a remarkable 17 years of service within the esteemed Special Air Service Regiment (SASR). Throughout his distinguished career, David has honed his expertise through diverse experiences in both domestic and international operational settings, solidifying his reputation as a true security professional.

David’s background is a testament to his multifaceted proficiency, spanning military, medical, and private security operations. With a portfolio that boasts numerous instructor qualifications, he has been instrumental in shaping the landscape of counter-terrorist duties, tactics, and training.

As a former Special Forces (SF) Patrol Medic, David has employed his clinical skills operationally as well as within the training environment working with Emergency Departments.  Additionally, David holds a multitude of qualifications in security and management, enriching his already extensive skill set.

With an extensive history of service and an unwavering dedication to security, David is a trusted professional who epitomises the core values of our company. 


David has participated in a full range of security operations from Close Personal Protection to Prime Ministers travelling to Areas of Operation in the Middle East, foreign dignitaries, Defence Force Chiefs, Mining Company executives, fortune 50 executive HNWI and families through to Hollywood A list actors visiting the Australasian region. He has the ability to seamlessly operate across both austere environments and corporate or family focused operations.

Ben Hosking | Business Manager

As Panoptic Solutions Business Manager, Ben focusses on all client relationships and assists in promoting our VIP services within a niche market. Ben previously worked for over a decade within the NT Police Force specialising in High Risk Tactical & Counter Terrorism Policing, prior to moving into Federal Government and providing executive advice on national policy to the highest level federal representative in the Australian external Territories. The Administrator of CI and CKI. He is accomplished in Dignitary Protection providing services to UK Royals, International Heads of State, Australian Government Officials and various corporate HNWI. He has been awarded a Commendation for exemplary conduct for services within the Territory Response Group.

Ben certified as a tactical police medic and firearms instructor during his time within the TRG. Further, he maintained education, training and qualifications in Search and Rescue Operations. He also holds several qualifications in security and management.


Ben expanded his experience by training as a tactical medic with the Territory Response Group then utilising that training with a focus on executive protection as he begun working with Panoptic Solutions in 2017.

Cindy Carle | Clinical Manager Special Events

Cindy is an experienced Medical and Private Security Professional with over 19 years of experience combined in these fields. Cindy has supported security operations domestically in Australia as well as abroad throughout South East Asia.

Cindy is a qualified, registered and front-line Paramedic who continues to work on the road with a state-based ambulance service in an Emergency Response capacity, to maintain all skills required to perform the duties of this role. She holds an Advanced Diploma in Applied Science- Pre-Hospital Care.


She has coordinated, managed and contributed to numerous security and remote medical operations including family protection, corporate events, maritime and sports events.


Cindy works as an Academic Lecturer for Central QLD University and is undertaking further study in the Security field.

Daniel Ayoub | Operations Coordinator – Indonesia/Malaysia

Daniel has an engaging background in risk solutions, management and education. With a knowledge that has been developed from a grass roots security beginning his experience gives him the insight into traditional and non-traditional methodology that is required to deliver panoptic solutions. This gives him the ability to provide a unique perspective in dynamic environments.

Masters of Education, International & Comparative

Bachelor of Arts in South Asian
Bachelor of Education
Diploma of Business
Speaks fluent Bahasa Indonesian and Malay, as well as conversational Javanese
High degree of knowledge of regional Indonesian cultures and dialects


Daniel has lived and worked in Indonesia for over a decade. His experience in the archipelago includes exposure to national disasters, critical crisis events and volatile situations. His professional development pans across government corrections and law enforcement as well as private commercial operations in Australia. He has managed and worked on close personal protection projects in Australia, Indonesia, Thailand, Singapore and Vietnam, for high profile families, celebrities and business executives.


His professional development pans across government corrections and law enforcement as well as private commercial operations in Australia.

Paul Johnstone | Operations Coordinator – China & Vietnam

Former Paratrooper and Australian Federal Agent, Paul brings a wealth of knowledge and experience to Panoptic Solutions and our clients specific to Vietnam and China. Paul has a strong background in training and education and currently instructs in crisis management, physical security and various defensive tactics styles. Paul has strong ties to Vietnam and China having provided education and training to various government and private agencies and institutions in each country.

Paul has been a Visiting Lecturer and Professor to various institutions in China for over a decade and is a Visiting Lecturer to Ho Chi Minh City University. He has trained marital arts for most of his life and holds black belts and instructor qualifications in Bujinkan and Krav Maga.


Paul has provided Close Personal Protection to Prime Ministers, Actors, and various Government Heads of State travelling throughout the region. He excels in the instruction of combatives and education specially surrounding regional security matters.


Paul has links to several groups including:
Australian Bravery Association
Ho Chi Minh City Open University
China People’s Police University

Donna Blanch | Accounts Manager

With over 20 years experience in accounts management, Donna is well suited to managing all of Panoptic Solutions accounts.

Ayu Fitriani – Administration

Diploma, Executive Assistant/Executive Secretary

Julia Morris-Finlay | Office Manager

A veteran with a proud 30 year career with the Royal Australian Airforce as a logistician and administration professional, Julia enhances Panoptic Solutions operations by ensuring that the business administration runs smoothly and without delay. Her military mindset and attention to detail ensures that all our administrative and office needs are taken care of.

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