Key Features of Remote Medical Services in Australia

Everyone wants to feel safe. It doesn’t matter if they attend an off-the-beaten-track sporting event or are stationed at a remote work site for extended periods. Whatever the environment, the safety and medical needs of citizens need to be met. Consequently, reliable access to remote medical services in Australia is all too important, even lifesaving at times.  

Consider ultra-high-net-worth families travelling on an outback safari in the middle of Australia. By doing so, they inadvertently limit their possibilities for emergency medical care. In other words, they increase the chances of either a mild or severe medical incident or an accident turning into a tragedy.  

With no hospitals or healthcare institutions nearby, one of the only ways to ensure their well-being is through onsite remote paramedics or expeditionary doctors on hand.  

In short, a remote medical service encompasses:  

  • Delivering healthcare services to individuals in distant areas,  
  • Monitoring the patient’s condition,  
  • Providing emergency medical care and primary healthcare, and  
  • Performing preventive and control check-ups.  

Every year, some 20,000 Australians suffer a cardiac arrest outside a hospital. According to estimates, a mere 10% of people actually survive cardiac arrest with no hospital in sight. That is just one consideration that is taken into account when preparing remote medical plans for clients travelling to or within remote locations of Australia.  

Take, for instance, a high-net-worth family cruising through the Whitsundays or other remote islands of North Queensland or an executive group conducting a tour in Australia’s outback. In all these cases, immediate medical support can help mitigate the risk of injury and illness. 

Reliable Help: Remote Medical Services in Australia  

Ideally, residents engaged in remote area-based activities should be able to confidently and conveniently access healthcare services.  

Irrespective of their social-economic status, all residents and visitors to Australia can place themselves at risk if travelling to or attending events in remote areas.  

In addition, sporting contests such as motocross or environmental challenges like iron man or enduro style events typically occur in secluded locations. For this reason, doctors and paramedics need to be stationed onsite to be of assistance.  

Quick fact: The principal role of a paramedic is to provide pre-hospital emergency care and stabilise patients with life-threatening conditions.  

Further to this, extended scope and critical care paramedics are able to treat low to high acuity cases, which is a value add to any expedition or remote event. This ensures that simple primary health care matters can be attended to early, before they potentially become emergent or critical.  

For those visiting remote locations and unable to travel with a paramedic or doctor, we recommend that they carry medical stores and equipment with them. The items should be task-specific and may include:  

  • Automated External Defibrillators (AED),  
  • Basic airway devices (paramedics and doctors would carry Advanced Airway Devices),  
  • Over-the-counter (OTC) and primary healthcare medications under prescription (paramedics and doctors would carry emergency care drugs),  
  • Trauma packs and emergency stores,  
  • Splints, bandages, and a host of other means.  

For people in distant areas, timely access to remote medical services in Australia is of the utmost importance.  


Accessing Health and Support Services in Far-Off Areas  

The general public and experts believe mining sites are notoriously dangerous, and Australia is home to over 350 operating mines. Among the latest workplace accidents is when machinery crushed a 43-year-old from Adelaide’s south. Although other workers called emergency services, the man died at the scene.  

One among many, this incident proves that both established and soon-to-be-built mining sites need to ensure the safety of their staff. One of the most efficient ways to do that is hiring mine site paramedics, either short-term or permanently.  

Providers of remote medical assistance ― in Australia and abroad ― typically cover a particular set of services. For instance, these may include:  

  • Medical supplies,  
  • Emergency medical care,  
  • Primary healthcare, and more.  

Most importantly, since it is a large country, any company offering remote medical services in Australia needs to possess the ability to consult with additional health professionals, including:  

  • Doctors,  
  • Clinics and  
  • Hospitals.  

Paramedics must be well-versed in the latest training and clinical practices to be of genuine service ― including preparedness to travel alongside help-seeking individuals or reach them onsite in distant locations.  

Most high-net-worth families and individuals require short-term to long-term medical support, while this type of assistance also extends to their entourage or employees.  

Note: In the age of COVID-19, UHNW and HNW families and individuals necessitate a higher degree of health-related safety. This includes compiling COVID action plans and dealing with day-to-day safety measures, like disinfection and sanitisation, mask-wearing, and similar actions of visitors and support staff.  

Quick Case Study on Remote Help  

Highly trained medical professionals typically oversee all types of events: from adventure activities to music festivals. As a result of adequate and detailed planning, the likelihood of an injury ― or other emergency during an action-packed event or at a remote location ― decreases. This is where remote medical services in Australia prove tremendously helpful.  

There are many intricacies involved with safe event management that must be adhered to so everyone feels protected. First, appropriate and immediate medical care needs to be on hand if an incident were to happen.  

For example, during remote events, medics will stabilise any patient by initiating the first stages of treatment. The next step is to enact an evacuation plan, including road, fixed-wing or rotary-wing transport.  

One such event, the annual Frontline Safari motorcycle riding event, involves off-road motorcycle riders completing a double-crossing of the Simpson Desert over five days to raise much-needed funds for veteran charity Soldier On. Over its course, riders challenge themselves having to cross part of the world’s largest dune desert.  

In this instance, there is an emphasis on preventative health care: safety, hydration and ample rest. However, the extreme nature of the event necessitated registered and experienced paramedics on hand to ensure the safety and health of all riders and support staff. For example, during a recent incident where a support staff member experienced chest pain, event paramedics treated them appropriately. 

In addition to carrying appropriate medical stores and equipment, access to communication devices constitutes a significant benefit in these circumstances. Briefly, such devices include:  

  • Mobile/cellular phones,  
  • Satellite phones,  
  • InReach mini satellite devices,  
  • Emergency devices for SOS locating.  

Further, equipping riders with access to First Aid Kits is imperative. This ensures they are able to provide immediate first aid and care prior to the event paramedics arrival.  

The Takeaway  

There are many benefits to living, working, or spending time in rural and remote parts of Australia. However, the reality of frequenting or even rarely visiting the country’s distant places implies limited access to immediate healthcare.  

To counter that, paramedics travelling with their UHNW or HNW clients is one of the best ways to ensure their health care needs are met. Thus, an onsite paramedic far surpasses the best doctor in the world who is far away.  

Simply put, remote medical services in Australia, such as remote paramedics or expeditionary doctors, bridge the gap between people in hard-to-reach areas and their access to medical services.  

Companies like Panoptic Solutions help individuals and teams do their best work and enjoy relaxation time without worrying about far-off and unavailable medical support.  

Scroll to Top